Collection of Information
We collect personally identifiable information, like names, phone numbers, postal addresses, email addresses etc when voluntarily submitted by our visitors. This information is only used to fulfil your specific request. Your information is never shared or sold to any third party companies or organisations. All online bookings are made by redirecting you to our online booking system hosted by www.Queensboroughgroup.co.uk
The above company is responsible for making your booking and collecting payment details on our behalf. From the online Queensborough Group online vault, Exmoor Country House have access to your submitted information. These details are then destroyed after your stay and full payment has been received.
Exmoor Country House may set and access cookies on your ‘computer’ (meaning any computer, laptop, tablet, mobile, or other device that the website can be viewed on.) A ‘cookie’ is a small file of letters and numbers which asks permissions from your browser to be placed on your Computer’s hard drive. Cookies allow web applications to respond to you as an individual and allow us to distinguish you from other users on the website.
Cookies are not shared with any third-parties.
Google Analytics Cookies
Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on our website and the marketing programmes that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors.
Distribution of Information
We may share information with Governmental Agencies, Police or other companies assisting us in fraud prevention or investigation. We may do so when:
(1) permitted or required by law; or,
(2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
(3) investigating fraud which has already taken place.
The information is not provided to these companies for marketing purposes.
Your personally identifiable information is kept secure. Only the owners of Exmoor Country House have access to this information.