Privacy Policy

Collection of Information

We collect personally identifiable information, like names, phone numbers, postal addresses, email addresses etc when voluntarily submitted by our visitors. This information is only used to fulfil your specific request. Your information is never shared or sold to any third party companies or organisations. All online bookings are made by redirecting you to our online booking system hosted by

The above company is responsible for making your booking and collecting payment details on our behalf. From the online Queensborough Group online vault, Exmoor Country House have access to your submitted information. These details are then destroyed after your stay and full payment has been received.



Exmoor Country House may set and access cookies on your ‘computer’ (meaning any computer, laptop, tablet, mobile, or other device that the website can be viewed on.) A ‘cookie’ is a small file of letters and numbers which asks permissions from your browser to be placed on your Computer’s hard drive. Cookies allow web applications to respond to you as an individual and allow us to distinguish you from other users on the website.

Cookies are not shared with any third-parties.


Google Analytics Cookies

Google Analytics is a website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on our website and the marketing programmes that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors.


Distribution of Information

We may share information with Governmental Agencies, Police or other companies assisting us in fraud prevention or investigation. We may do so when:

(1) permitted or required by law; or,
(2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
(3) investigating fraud which has already taken place.

The information is not provided to these companies for marketing purposes.


Data Security

Your personally identifiable information is kept secure. Only the owners of Exmoor Country House have access to this information.


External Websites

Our Website provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.


Contact Information

If you have any questions, concerns, or comments about our Privacy Policy, or if you want to know more what information we have collected about you, please email us via our online Contact form.You can also correct any factual errors in that information or require us to remove your details form any list under our control.